Monday, February 3, 2014

File Your Taxes Before the Fraudsters Do

Krebs on Security writes:  Jan. 31 marked the start of the 2014 tax filing season, and if you haven’t yet started working on your returns, here’s another reason to get motivated: Tax fraudsters and identity thieves may very well beat you to it.

According to a 2013 report from the Treasury Inspector General’s office, the U.S. Internal Revenue Service (IRS) issued nearly $4 billion in bogus tax refunds in 2012. The money largely was sent to people who stole Social Security numbers and other information on U.S. citizens, and then filed fraudulent tax returns on those individuals claiming a large refund but at a different address.
There are countless shops in the cybercrime underground selling data that is especially useful for scammers engaged in tax return fraud. Typically, these shops will identify their wares as “fullz,” which include a consumer’s first name, last name, middle name, email address (and in some cases email password) physical address, phone number, date of birth, and Social Security number.
This fraud shop caters to thieves involved in tax return fraud.
This underground shop sells consumer identity data, catering to tax return fraud.
The shop pictured above, for example, caters to tax fraudsters, as evidenced by its advice to customers of the service, which can be used to find information that might help scammers establish lines of credit (PayPal accounts, credit cards) in someone else’s name:
“You can use on paypal credit, prepaid cards etc. After buying try to search by address and u can see children, wife and all people at this address,” the fraud shop explains, advising customers on ways to find the names and additional information on the taxpayer’s children (because more dependents mean greater tax deductions and higher refunds): “It’s great for tax return method, because u can get $$$ for ‘your’ children.”
This particular service is not unique; it currently offers fullz information on more than 13,000 U.S. citizens. As such it is just an example, and a small one at that; in 2011, I wrote about a similar “fullz” service called Superget.info, which sold information on hundreds of thousands of Americans — if not millions. In October 2013, I reported that this same Superget.info service actually bought its information from a company that was purchased by Experian, one of the three major credit bureaus.
If you become the victim of identity theft outside of the tax system or believe you may be at risk due to a lost/stolen purse or wallet, questionable credit card activity or credit report, etc., you are encouraged to contact the IRS at the Identity Protection Specialized Unit, toll-free at 1-800-908-4490 so that the IRS can take steps to further secure your account.
That process is likely to involve the use of taxpayer-specific PINs for people that have had issues with identity theft. If approved, the PIN is required on any tax return filed for that consumer before a return can be accepted. To start the process of applying for a tax return PIN from the IRS, check out the steps at this link. You will almost certainly need to file an IRS form 14039 (PDF), and provide scanned or photocopied records, such a drivers license or passport.
The Federal Trade Commission recently held a Tax Identity Theft Awareness Week to raise public awareness on this issue. Check out the FTC’s homepage on this for additional resources and information about this increasingly common form of fraud.

27 comments  /  Visit Krebs on Security to comment

  1. I have everything ready and would love to file my taxes today. Unfortunately the IRS won’t have Form 8960 ready until February 13th so I have to wait until then. Ridiculous! I hope the crooks don’t beat me to it.
  2. Hopefully the FBI will track down these rascals soon…like they did with that Ngo character.
  3. We really do need to start publicly executing the sorry meatbags that steal people’s identities. There’s too little consequence as it stands now.
    Hell, just have a couple of the rightful identity owners afforded the opportunity to pull the trigger. I’m all for their being very permanent solutions to these crimes.
  4. As much as I hate to admit it, and suggest even more cumbersome regulations, congress needs to tighten victim’s rights in these ID theft cases. All the damage control rests with the victim, who was completely innocent 95% of the time.
    Maybe they need to make credit monitoring the law, and make the financial industry pay for it! I say this especially since the Experian case. If these agencies can sell our data to any Tom, Dick, or Harry on the block, then let them deal with the circumstances!!
    I’m sure many are even more peeved than me at this point – especially after the Target debacle – but even that one is just the tip of the ice-berg I’m afraid! >:(
  5. This seems like a very easy problem to solve. It’s been around for ever. What’s the holdup?
    It should be extraordinarily easy for the IRS to compare signatures from several years electronically and bounce the return if there’s no match. Similarly data mining can compare the address for the refund with the address on the W-2, 1099s etc. Any discrepancies cause a reject. Direct deposit bank account submissions can be equally easy to validate.
    I fail to see why the IRS can’t put in simple checks to safeguard both the process and the public.
    • charles fontaine
      Regarding IRS security, as long as there is no penalty for lack of security, there will not be any money spent on security.
      It does not really matter which company is neglecting security; as long as they are not liable for the results, there will be very little monies spent for security.
      • Unfortunately, this is not true.
        There are millions spent every year by the IRS alone on “information security”.
        … and yet, here we are, having this conversation…
    • I’m not sure what “signature” SolutionFinder is talking about. Are you talking about some sort of Bayesian analysis of the returns? Or are you talking about actual written signature? I don’t think I’ve signed a tax return in years.
  6. How can someone file a return for a refund without a W2, 1099, etc.? Or are people taking the unearned income credit being targeted?
    • Pretty easy, I would imagine- pull down the relevant data for an individual, bounce it against the auto-retrieve systems that some of these programs use to pull your W2 down electronically, and there you have it.
  7. I would like to add some context. Tax return fraud has been a problem that is growing rapidly. The IRS has been diverting more resources into the problem.
    But given the declining budget allocated to the IRS, every dollar taken to identify theft division is taken from somewhere else such as the IT department, call centers or auditing.
    Ideally the IRS should overhaul their systems and implement data mining techniques but it is easier said than done given the dearth of talented IT managers needed to carry out a successful undertaking. The IRS has only recently implemented relational databases something that should have been done way earlier.
  8. Sol:
    People move. Electronic returns are demanded by the public, yet not possible to sign- and since the TinFoilHat crowd thinks it’s t”ZOMG TEH MARK OF TEH BEAST!!”, you can’t even have a cryptographic national ID card which would enable a high degree of certainty as to the filer’s identity.
    The latest debacle foisted upon us- the “Affordable” Care Act – is going to basically be one huge honeypot of data for these fraudsters… and not in the “you think it’s a mother-load of data, it’s actually a tarball with which to catch you” manner, but a “everything the indiscriminate criminal needs, laying on an unprotected server in clear-text” way….
  9. Regarding purse and wallet theft/pickpockets and subsequent stolen identities, this is advice I was given years ago:
    Keep your Social Security card at home, unless you’re going to be involved that day in a transaction that needs it – such as when you’re about to start a new job. The only time your card should be in your wallet is when you absolutely need it.
    The same rules apply for a checkbook and department store credit cards that you don’t use every day. I have a second wallet I keep at home, and when I need to write a check, or I need those credit cards for a day – Walmart card, etc, I take it out of that wallet and put the card into the one I carry with me.
    There’s almost nothing individuals can do about online identity theft and the reselling of our personal information, but at least you can control what happens with what’s inside your wallet.
  10. It’s unfortunate that the IRS will not take proactive steps to prevent filing of false returns, by issuing PINs in advance of identity theft. I’d be willing to jump through a few bureaucratic hoops to get a PIN and know that my return was much better protected.
    The IRS could also simplify and speed up the process for people whose refunds have been hijacked. At present, the victims face an unnecessarily tough slog to get the refund to which they are rightfully entitled.
  11. George wrote: “How can someone file a return for a refund without a W2, 1099, etc.?”
    Work for some branches of government and your salary info is public record (and freely searchable on news sites.) I work for the state of NC and our salary info is searchable by name or title. Filling in guesstimates for the other fields on a W-2 isn’t too hard once you know roughly what someone makes.
  12. The IRS should be able to match signatures as SolutionFinder said. They should be able to match W-2 and Form 1040 addresses. They should be able to note if a certain SSN is used in more than one area (this should go hand-in-hand with E-Verify). They should be able to verify the address with the credit agencies. They should verify that the number of children is not impossible (multiple births since last filing or multiple adoptions without the paperwork for them). And so on.
    By the way, Brian’s story is a reason why people should not arrange their taxes so they will receive a refund; arrange them so you will have to pay a little.
  13. Just do like Mitt Romney and stash all your earnings in the cayman islands.
    • Or, if one prefers, the Kennedy clan which makes use of ‘trust’ funds stashed how many places; try figuring the ‘tax’ they pay each year on disbursements from that …
  14. Alice LaChapelle
    Years ago, I read that Medicare was supposed to give recipients a new ID number in lieu of our present Social Security number. What happened to that idea?
    I carry my Medicare care with me because of doctors’ visits and frequent trips to the ER.
  15. Interesting that the IRS has recommendations on the protection of my SSN, but they include it on _every_ piece of snail mail correspondence that I receive from them. If you look, you’ll even see that they ask you to write it (along with the tax year and form number) on any payment that you send in to them.
    This may have been fine in 1980, but isn’t a change WAY overdue? How have they not come under very intense fire for this practice?
  16. As a tax preparer (Enrolled Agent) I found this post especially interesting. Good accuracy for a non-tax-focused writer. This topic looms large in the tax prep world; you might find it fascinating, Mr. Krebs.
    I’ve heard of cases where police found ID thieves camped out in hotel rooms with laptops, TurboTax, and a list of those “fullz” you mentioned.
    In another case, ID thieves killed a mailman to get his mailbox master key and swipe tax documents from mailboxes.
    Or, tax prep offices have had their computers stolen, for a trove of taxpayer info and an Electronic Filing ID Number. (Makes me use TrueCrypt on my tax computer.)
    The IRS has a Criminal Investigations Divison; its officers have badges, guns, and arrest powers. NOT a good day if those guys show up at your door. And they do get out fairly often:
    In response to ideas for fixing IRS’ ID theft problem:
    A big issue is that the IRS’ return processing units have been told for years that their mission is to get tax refunds out as fast as possible. As returns stream in by the millions for about 3 months of the year, there is only time for doing the most basic validations without having taxpayers get anxious waiting for their refunds. Their computer system isn’t so hot, either – it might still be using magnetic tape some places.
    Another thing: the IRS cannot compare and verify documents it doesn’t have yet. The 1040 season starts in January. The deadline for sending W2 and 1099 forms to the gov’t can be as late as the end of March. (Deadline for giving them to recipients is end of January.) And W2 forms go to the Social Security Administration, not the IRS.
    Eventually, the IRS does do all of the suggested verifications, and then sends out letters beginning the process to reclaim improper refunds. (Except ID thieves use bad addresses, and probably had the refunds issued to reloadable debit cards via direct deposit.)
    And kudos, Mr. Krebs, for knowing about Form 14039, the identity theft affidavit. Unfortunately, so do ID thieves. An IRS Criminal Investigations Division officer at a seminar once said he’s seen ID thieves file the 14039s themselves. And then another tax return, and then another 14039… after the 3rd time, the IRS refuses the 14039. Poor taxpayer; getting that situation fixed is going to be painful.
    Here’s how bad it can get:
  17. TheOreganoRouter.onion
    A lot of prison inmates do this type of fraud, I mean they have a lot of time on their hands.
    By the way, I’ve seen a few collections of “fullz” complete with the address, social security number , birthday ,and credit card information. I don’t get it, people will just hand over all their information without even thinking about internet fraud or the consequences of social engineering.
    I would think a lot of the information that come from sites like Superget.info, must come from phishing scams.
  18. The government is totally responsible for this mess and only the government can fix it.
    This problem can not be fixed until the government prohibits a single number(SSN) from being used as an ID number, tax number, medical number and financial number.
    Each should be a unique ID that can not be used to derive the others.
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