- J.T. Quigley for TechInAsia.com writes:
Capturing market share
Established in December 2012, Money Forward entered a growing market. According to OECD figures, Japan’s national disposable income was on an upswing, hitting US$3.7 trillion in 2012. The company seeks to become a one-stop shop for any individual wishing to track and plan their finances. It does this by creating partnerships with approximately 1,400 financial institutions in Japan. Users can then link their financial accounts (banks, credit cards, securities, Coiney, etc.) to their Money Forward account and see the full glory, or sobering reality, of their financial health. Once the user’s financial accounts are linked, any changes to their savings or securities will be pushed to Money Forward where they can be fully analyzed.
Data analysis is another area where Money Forward creates value. As Tsuji explains, “You can simulate your data from the past six months into the next three years… the customers can see the best card from their data.”
Command one market, conquer the next
The service provides near total-coverage for all financial institutions in Japan. With 1,400 out of 1,585 financial institutions in the Money Forward fold, even users who have never stepped foot inside of a mega-bank can enjoy top-class service and benefits. The message certainly seems to have gotten out, as the company’s free app for Android was rated the number one finance app for 2013 by Google Play. iOS users are also flocking to the service on iPhone and iPad. In total, Money Forward expects to announce the acquisition of its one millionth user this summer. Tsuji asserted that this milestone will cement the company’s top position in Japan as measured by user accounts.
Despite the company’s success as a personal finance management system, it also started offering enterprise services in January 2014. It currently offers a cloud accounting service covering tax accounting. Tsuji’s rationale for this strategy is that traditional face-to-face accounting services are destined to be digitized. He noted that, “Microsoft Outlook was replaced by Gmail and local servers were replaced by Amazon Web Server database, so accounting services, accounting systems will be replaced by a cloud system.” Tsuji’s aim is high – to turn Money Forward into the number one cloud service for business. Though the functionality is currently limited to just accounting, additional enterprise-focused services for invoices, salary payment, and expense reports are expected to be released in the coming months.
The new services dovetail perfectly Tsuji’s ultimate goal. He says, “I want to make the world [without] manual input. Just connect everything.” Competition in this market is fierce and its burgeoning rival Freee is making strong inroads as well. Seeing if Money Forward has the ability to replicate its success in its intended enterprise expansion bears watching as 2014 progresses.