The survey is based on interviews with more than 1,000 active Salesforce.com customers, the study found that top line revenue growth and improved customer experience were cited three times more often than any other business challenge that are guiding technology investments.
The entire study and its methodology can be downloaded here (free, opt in).
Key take-aways from the report include the following:
- 89% of Salesforce customers are already using Salesforce1 mobile solutions, and 45% of customers are increasing their investment in mobile initiatives over the next 12 months. 46% of enterprise companies have or plan to build custom mobile apps on the Salesforce1 Platform in 2015.
- 54% of Salesforce customers use two or more Salesforce clouds today. In terms of current adoption, Sales Cloud and Service Cloud dominate today. The following graphic provides an overview of Salesforce Cloud adoption: [snip]. The article continues @ Forbes.com, click here to continue reading....
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