Friday, December 12, 2014

Xero defends its position on customer numbers

Peter Dinham for IT Wire writes: Accounting software company Xero has rebutted suggestions from competitor MYOB that non-paying customers are included in its roster of more than 400,000 customers.
Xero CEO Chris Ridd said today that "every single one of Xero's more than 158,000 Australian customers - and our more than 400,000 customers globally - are fully paying and any suggestions that we have any non-paying customers are simply incorrect.”

“The same can't be said of some of our rivals. Analyst estimates that we have a smaller percentage of business ledger customers are also incorrect.

“All of Xero's customers are also truly on the cloud, accessible anywhere, not simply syncing a backup file to a server online," Ridd concluded.
Xero yesterday announced that it had reached a milestone, with 400,000 small business customers now operating on its cloud platform globally, and that this year it had processed NZ$250 billion of transactions and 95 million invoices.


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